FREE SHIPPING AND FREE RETURNS

Shipping Policy

Last updated: September 21, 2026

Lovingpetsproductslife currently ships only within the contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO/DPO addresses, or international destinations.

Order handling time
Orders are normally processed within 1–2 business days after payment confirmation. Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing on the next business day.

Delivery time
After an order has been shipped, delivery within the contiguous United States usually takes 3–5 business days. These delivery times are estimates provided by the carrier and are not guaranteed. Weather, carrier delays, and other events outside our control may affect delivery.

Shipping charges
Standard shipping is free for eligible orders shipped within the contiguous United States. No additional shipping charge is added at checkout for these orders.

Carrier selection
We select an eligible logistics carrier for each shipment based on destination, package size, and service availability. The carrier may vary by order. We do not promise a specific carrier for every shipment.

Tracking
When tracking is available, we will send tracking information to the email address provided at checkout. Tracking may not be available for every order or every destination.

Address accuracy
Please make sure your shipping address is complete and correct before placing your order. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer. If you notice an address error, contact us as soon as possible at info@lovingpetsproductslife.my. Once an order has shipped, we may not be able to change the address.

Questions about shipping
Email: info@lovingpetsproductslife.my
Phone: +1 708-774-9624
Service hours: Monday – Friday, 9:00 AM – 6:00 PM (CT)